We want you to be satisfied with your purchase. Our return policy is in line with the New Zealand Consumer Guarantees Act 1993.

1. Returns & Refunds

• If you receive a defective or damaged product, contact us within 7 days of delivery at caffeinecrazycoffeescrub@gmail.com.
• Returns are only accepted for unused and unopened products.
• Refunds will be processed within 7-10 business days after approval.

2. Exchanges We do not offer direct exchanges. If you need a different item, please place a new order.

3. Change of Mind Due to hygiene reasons, we do not accept returns for change of mind.

For any questions, please contact us at caffeinecrazycoffeescrub@gmail.com.